Data protection

Privacy Statement

Your privacy is important to us. This privacy statement explains how we collect, use and protect your personal information when you visit our BALKANSHIELD website ( www.balkanshield.com ).

1. General information about processing

We process your personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

2. Responsible person

David Nevistic
Switzerland
Email: d.nevistic@icloud.com

3. What data do we collect?

  • Contact details (eg name, email address)
  • Delivery information (e.g. delivery address)
  • Order and payment information
  • IP address and site usage data (cookies)

4. Purpose of data processing

  • Processing and delivery of your orders
  • Communication with users
  • Marketing (e.g. sending newsletters, if you have consented)
  • Website optimization

5. Data sharing

Your data may be shared with third parties (e.g. delivery service providers, payment systems) only if this is necessary for the fulfillment of the contract.

6. Cookies

Our website uses cookies to ensure functionality and analyze usage. You can manage cookie settings in your browser.

7. User rights

You have the right:

  • To access your data
  • To correct or delete data
  • To restrict processing
  • On data portability
  • To withdraw consent
  • File a complaint with the competent authority

8. Contact

For all questions regarding data protection, please contact us at: d.nevistic@icloud.com